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Friends and Family Test


The Friends and Family Test (FFT) was introduced in acute hospital in-paitnet and A&E services in April 2013 and maternity services in Oct 2013.

The Friends and Family Test is a contractual requirment for General Practice from 1st December 2014.

FFT is a way of seeking anonymous, real time feedback from patients on their experience.


Please click on the link below if you would like to fill in the FFT:

Friends_and_Family_Test_Dec_2014 - Web.docx

You can then drop your feedback back into either Bitterne or Thornhill Surgery in our feedback postboxes.

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