The Friends and Family Test (FFT) was introduced in acute hospital in-paitnet and A&E services in April 2013 and maternity services in Oct 2013.
The Friends and Family Test is a contractual requirment for General Practice from 1st December 2014.
FFT is a way of seeking anonymous, real time feedback from patients on their experience.
Please click on the link below if you would like to fill in the FFT:
Friends_and_Family_Test_Dec_2014 - Web.docx
You can then drop your feedback back into either Bitterne or Thornhill Surgery in our feedback postboxes.